Friday, 30 October 2015

Be in control of notifications with Android Marshmallow's "Do Not Disturb feature"

In Android 5.0 Lollipop, Google has added some new features that made it very easy to silence unwanted notifications while you’re asleep or at work, for example. The Android 6.0 Marshmallow builds on Lollipop’s Priority Notifications and Downtime features, and gives these notification management tools a new umbrella name: Do Not Disturb. Let’s take a look at what these expanded notification-silencing features can do. Switch on Do Not Disturb at any time Android Marshmallow allows you mute notifications at any time with just a tap. Pull down the Notifications drawer, then swipe down again to get to the Quick Settings tray (or you can swipe down with two fingers at once). Tap Do not disturb, then choose the sorts of alerts you want to receive while do not disturb is active. You can choose to continue receiving notifications for alarms or priority notifications, or you can opt for total silence. (We’ll discuss priority notifications in-depth here in a moment.)
Finally, you choose whether you want to have Do Not Disturb stay on until you say otherwise (“Until you switch this off”) or for a set period of time (“For one hour,” by default). If you choose the latter option, use the “+” and “-“ buttons to set how long you want Do Not Disturb to be active. Priority interruptions Android Lollipop introduced the concept of “priority notifications”: These notifications rise to the top of the notifications screen, and you able to choose to continue receiving auditory or vibration alerts for these notifications even when you have all other notifications muted. For you to choose which notifications you’d like to treat as priority notifications, head on over to your phone’s Settings app, then tap Sound & notification—a one-stop shop of sorts for all things related to notifications and alert sounds. Next, tap Do not disturb, then tap Priority only allows. From this screen, you can choose to limit the sorts of notifications you’ll be alerted to.
Now at this point, the first thing you need to do is... choose whether you want to give priority to notifications for reminders and calendar events. (The option to silence alarms is grayed out for whatever reason.) Next, review the priority notifications options for Messages and Phone calls. set your priority preferences by tapping either “Messages” or “Calls.” when you do, a menu pops open with four options: From anyone: This option offers you all notifications through, regardless of who is trying to reach you. From contacts only: Notifications alerting you to calls or messages from people listed in your Contacts app will get priority status. From starred contacts only: This setting offers you priority to notifications that pertain only to those marked as favorites in the Contacts app. To mark someone as a favorite, go to the Contacts app, tap that person’s name, then tap the star icon in the upper right corner. None : No call or message notifications will receive priority status.
So once you choose your desired settings for calls and messages, choose whether you want notifications from repeat callers to gain priority by toggling the “Repeat callers” slider to the On position. When this setting is switched on, you’ll receive a notification if someone calls you a second time within a 15-minute period, regardless of whether notifications from that person receive priority status. Downtime If in case you want to allow all notification alerts through some of the time, but want to limit alerts during certain hours (like when you are sleeping or at the office), Downtime is for you. During Downtime hours, you’ll only be alerted to priority interruptions; your phone will receive all other notifications silently. They’ll be there, waiting for you when you wake up, but your phone will not light up the screen, make a noise, or vibrate. If you want to use Downtime, you first need to choose the days of the week and times you want to set as notification quiet hours. Go to Settings > Sound & notification > Do not disturb > Automatic rules. Android Marshmallow provides presets you can use for weekends and weeknights, and a preset option for managing notifications during calendar events. Start by tapping any of these three options—for the sake of this tutorial, I’ll tap Weekend. Next, toggle the on/off switch to the “on” position. Select the Days you want the preset to apply to, then set a Start time and End time. Finally, you are now to select the kinds of alerts you’d like to allow through. You can choose between Alarms only (allows alarms to sound but silences all other notifications), Priority only (allows only priority notifications), or Total silence (which mutes all notifications). Take a peek at the Event preset as well, and choose whether you want to silence notifications from going off during events listed on your calendar—useful for preventing your phone from going off in the middle of a staff meetings. Switch the rule on, select the calendar and reply status you want it to use, then choose what kind of notifications—if any—you want to receive during calendar events. You can as well create additional rules for notifications if you want : For example, you can set one to allow only priority notifications while you’re at the office. So to do this tap Add rule, enter a name, choose whether you want a Time rule (you enter specific times and dates) or an Event rule (one based on calendar events), then tap OK. At this point, you can set up your new rule: Doing so is pretty straightforward—it works just like the presets mentioned above. You can delete a rule at any time by tapping its name, then tapping the trash can icon in the upper right corner. You can also choose to temporarily stop observing a rule by toggling the on/off switch to the “off” position. The app notifications Android Marshmallow, like Lollipop before it, also allows you to choose to block apps from sending notifications entirely, or to mark notifications from certain apps as priority notifications. First, you need to head back to Settings > Sound & notification. Then next, you scroll to the bottom and tap App notifications, then tap on the app for which you want to adjust notification settings. Toggle the Block all slider to the “on” position to stop receiving notifications from that app. Toggle the Treat as Priority slider to “on” if you want notifications from that app to be considered Priority notifications. So while you’re here, you can toggle whether you want to view the larger “heads-up” notifications for the app in question using the Allow peeking setting. You can also get to this screen any time an app’s notification appears by pressing and holding on the notification until you see the little info button (it looks like a lowercase “i” in a circle) appear. Tap on it, and you’ll go straight to the notification settings for that app. Once you’re done, exit the Settings app and enjoy your newfound mastery of Android Marshmallow’s notification system thanks for reading.

Monday, 26 October 2015

The Seven Common Leadership Mistakes You Could Be Making

There's nothing like a "perfect" leader. Whether you've just landed your first leadership role or you've been managing employees for years, there are always lessons to be learned and improvements to be made. For the fact that leadership is such an important job, you owe it to yourself and your staff to work toward becoming the best leader you can be. This means that you need to be wise enough to recognize your weak points, and humble enough to work on correcting them. So here are seven common mistakes that leaders at all levels struggle with, and how you can fix them. Allowing emotions into the decision-making process. In your personal life, it's very easy to let your feelings about a situation influence the decision you make about it (and sometimes it even makes sense to do so). In business, using emotions as your sole justification for anything is a bad practice; your team needs to see the facts and logic backing up your choices if you want them to put their trust on you. "Whenever you're making decisions based on emotion ... the team may not truly understand the rationale behind the decision being made, and in many cases, rationale may not exist. This can lead to confusion, uncertainty of future roadmap plans or the validity of the decisions over time, slowly chiseling away at the effectiveness of the leader. Take a deep breath, step back and hold your tongue. Then think." – Christopher Ayala, CEO of Vertisense - Avoiding conflict. One of the hardest adjustments a new leader has to make is learning how to handle disagreements or problems that arise within the group. You may sometimes be afraid that calling someone in your team out for poor behavior or performance will make him or her dislike you, but in the long run, it will hurt your whole staff more if you don't nip an issue in the bud. "Managers often veer away from confrontation and try to avoid it at all costs. But when performance or personality issues go unaddressed, they fester and set an overall tone that minimizes the urgency of correcting mistakes. If there is [an] issue, it's best to address it right away when the situation is fresh. Managers incorrectly assume that a problem is the result of incompetence or poor performance, when in actuality it's often a result on of a misunderstanding of expectations. Create an environment that encourages continuous feedback and be exact with dates and expected outcomes." – Mark Feldman, vice president of marketing at Seven Step RPO Picking up the team's slack. Basically leaders are typically hired or promoted to their positions because they know what needs to be done and how to do it. This may be accompanied by the mentality of, "If you want something done right, do it yourself," which can be a dangerous attitude to have when managing a team. Completing or tweaking your employees' work because it's not to your liking — or similarly, failing to delegate tasks — not only creates more work for you, but also keeps your team from reach its full potential. "When leaders take on the responsibility of completing a team member's work, they are actually doing the team and themselves a disservice. [It] is breeding ground for disengagement. A talented team member may bring a project to only 75 percent completion, assuming the leader will finish the rest. Team performance continues to move in the wrong direction, while the leader takes on more and more responsibility for the team's overall project demands. As leaders, we must push our teams to go beyond the satisfactory. It's different than delegating — it's challenging your team to take it upon themselves to perform better each time, and working alongside them to facilitate the process." –Nancy Mellard, national leader of CBIZ Women’s Advantage "Many managers don't delegate. It almost always results in the quashing of creativity, the erosion of confidence, diminished productivity, and stymies professional growth, not to mention the stress and burnout of the leader who doesn't delegate effectively. Empowerment is a tremendous tool — trust your staff's expertise and their ability to do their job. Give them clear direction and parameters [and] be available to them." – Linda Lefebvre, owner of the My Salon Suite Ottowa franchise Authorizing decisions without having a full understanding. As a leader, you are likely to find yourself in a position to make choices about things that are outside your area of expertise. Now for instance, you may need to sign off on marketing strategies or sales decisions, even though your background is in tech. Don't make a final decision without consulting the people in your company who do have experience in these areas. "While you may not fully understand that particular subject area you need to authorize, you do understand logic. Use this opportunity to understand why this recommendation is being made and what fail-safes your team has built into the process should the result not be what is expected. A thorough cross-examination will confirm that there is a solid foundation for how the proposal was made and that all considerations were carefully explored." – Jay Deakins, founder and CEO of Deacom Failing to properly recognize your team's efforts. Sometimes when you're caught up in meetings, conference calls and other day-to-day tasks, you may not always take the time to express your appreciation for your team's hard work. Employees aren't mind readers — if you think they did a good job, make sure you tell them, in a way that will resonate with them. "Today's employees want to be rewarded and recognized frequently. If they don't feel appreciated, chances are they will search for new employment. Any type of recognition should be executed close to the desired accomplishment or behavior. The level and effort it took to complete a task determines whether recognition should be verbal praise or social recognition accompanied with a tangible reward, which should be held as a higher form of gratitude than verbal acknowledgment. As for delivery, understanding that not everyone is the same seems fundamental, but is often overlooked. Therefore, to properly motivate your employees, it is important to comprehend their likes and dislikes." – Paul Gordon, senior vice president of sales at Rymax Marketing Services Not giving ears to yourself. You will never want to be a leader who steamrolls everyone and refuses to take the group's opinions into account. But you also don't want to bend over backward making others happy if their wishes aren't what you believe is best for the business. Your opinion matters, too, so you shouldn't be afraid to obey your gut instinct when it's right. "now While it's important to listen to others, employees and clients alike, sometimes this can be very dangerous to an innovative startup. If you truly believe in what you are doing, it's OK to listen only to yourself sometimes and be loyal to your internal compass." –Moran Zur, CEO of SafeBeyond Absence humility. In conclusion, and perhaps most importantly, leaders should never pretend that they're infallible. Your employees need to know that you're not above admitting your shortcomings, so you need to lead by example and be transparent with your team if you do something wrong or make a bad decision. "Leaders must not be afraid to recognize their own failures. We all fall down at some point, but what really matters is the way we pick ourselves up and learn from our mistakes. This is what helps us grow and makes us stronger." – Joe Chiarello, owner of two Murphy Business & Financial Corporation franchises

Sunday, 25 October 2015

Leaked screenshots reveals an Apple Music app for Android

Apple Music has rising to a good start, with upto 15 million subscribers according to Tim Cook. In time to come, though, Apple may want to expand the services reach, and if recent rumors are any indication, the company may be working to do just that. The German-language tech site MobileGeeks (viaSlashGear) published screenshots that reveals what appears to be a version of Apple Music for Android devices. The screens show various sections of the app, such as theNew and For You screens, as well as Beats One streaming radio. The app by and large looks like the iOS version, but it collects together some Android design conventions, such as the Hamburger menu in the upper right corner.
Apple Music on Android is intriguing, but never get too excited just yet. First, screenshots can be easily faked in an image editing app like Photoshop, and even if Apple is toying around with an Apple Music app for Android, and that doesn’t necessarily mean such an app will ever see the light of the day. Still, you can’t discount this rumor entirely. MobileGeeks has a decent track record when it comes to Android rumors, and this wouldn’t be the first hint that an Android version of Apple Music is in the works. Last month, TechAeris reported that some users received some invitations to join a limited beta of an Apple Music app for Android.So @ this point we’re not entirely sure of TechAeris’s rumor-mill track record and there are reasons to question the notion that Apple would perform a beta test in this way, but it doesn’t seem beyond the realm of possibility. Now let us put rumors aside, an Apple Music app for Android just makes sense. The streaming scene is hotly contested, and if you want to win it over, you need to go to where the users are, even if they aren’t on your platform. Android would seem to be the next logical step you need.

How you can access Android Marshmallow's hidden file manager

If we are accustomed to micromanaging our files on our computer, the lack of a built-in file manager on smartphones can be a serious pain point. So why do we have to jump from app to app to manage files? Why can’t we do it all from one place? Sure, you can find various file management apps on Google Play, but Android itself never shipped with one. Until now. Android 6 Marshmallow includes a hidden file manager that can switch off by default, but you can switch it on quickly and easily if you know where to look. So to perform this go to Settings then app then you tap Storage & USB (it’s under the Device subheading). Scroll to the bottom of the resulting screen then tap Explore: Just like that, you’ll be taken to a file manager that lets you get at just about any file on your phone.
The file manager is pretty basic, but it will be pretty familiar to anyone who’s used the OS X Finder or Windows Explorer: So now you tap a folder to view its contents, tap a file to view it, press and hold a file icon to get at additional options (Delete, Share, and so on). A basic search feature makes it a little easier to find just the file you’re looking for. And you can also change the sort order for items (tap the View button—the three horizontal lines in the toolbar) or switch between the Grid view and List view (tap the Options menu button—the three times in the upper right corner).But in this case now, the file manager is a little difficult to get to—it’s actually part of the Settings app, so you can’t add it to the homescreen, for example. Ideally, the file manager would be a separate app that you can optionally show in the app drawer, but as it stands, Android Marshmallow’s file manager is a welcome new addition thanks.

Thursday, 22 October 2015

The 13 Great Websites for Finding Work

The plethora of job-listing websites and social networks out there has made it very easy than ever to track down freelance gigs. But now the case is, where should you begin? Whether you're looking to make some extra income or want to become a full-time freelancer, here are 13 sites that can connect you with great work opportunities 99designs This site welcomes freelance designers of all sorts, whether they specialize in advertising, merchandise, packaging, graphic work or illustration. Companies that are seeking freelance workers build a design brief, which 99designs launches as a prize-based contest open to its global network of designers in that category. Although only one freelancer will ultimately win, entering these contests is great practice and can help you build up your portfolio. Aquent Any digital creative and marketing professionals can find work around the globe through Aquent staffing agency. You can choose from remote or on-site opportunities, and even look for contract-to-hire positions. The company also offers practical skills training through its free online courses, which can give freelancers a significant edge in the marketplace. The Creative Group The division of staffing services firm Robert Half, The Creative Group specializes in job placement for professionals in creative fields like marketing, art, graphic design, copywriting, photography and more. While the listings include some contract-to-hire and full-time positions, you can use the "freelance" filter to narrow your search. Crowded Crowded simultaneously recruits independent workers and aggregates freelance job postings from hundreds of on-demand platforms in order to solve the supply-and-demand problems on both ends of the freelance equation. For freelancers, Crowded helps gather a wide variety of opportunities in one place, making it simple to find a steady stream of jobs. CrowdSource By calling all freelance writers and editors: CrowdSource is one of the largest freelance work teams on the market, specializing in content creation, review and moderation for retailers, online publishers and media companies. The company breaks larger editorial tasks into microtasks. Qualified freelancers can choose to work on these tasks through the website's WorkStation platform. If you perform well, you'll receive higher compensation and access to additional work. Flexjobs Flexjobs offers you listings for part-time and freelance positions in more than 50 career tracks. The company hand screens each telecommuting job, so you can be sure that you're applying for a position with a legitimate company. Flexjobs also offers you the skills for testing, job search tips and special members-only discounts through the site's partners. Fiverr This one is a little different from your average freelance job-listing website. Instead of having companies post their projects so freelancers can apply, this site has freelancers create "gigs" based on what they're best at. That way, freelancers sell their services to the companies that find them. You can categorize your gig by keyword so it shows up in multiple searches. Freelancer.com The "world's largest outsourcing marketplace" offers freelancers so many options for work, including project-based jobs, hourly work and contests. Freelancer.com members can browse jobs that match their specific skill sets and apply to their chosen openings directly. Guru Like some of the freelance job websites, Guru displays a freelancer's portfolio, which includes reviews, past jobs and how much that person has earned through the site, so companies can verify the quality of a potential worker. The site also shows how much a particular company has spent on Guru freelancers, so job seekers can make an educated decision about the companies they want to work for. Search for work by category, location and fixed versus hourly jobs. Krop The job-search board and portfolio builder in one, Krop allows creative and tech professionals to put together personalized websites showcasing their skills to employers. The site features a mix of full-time, part-time and freelance work, searchable by location and keywords. Peer Hustle This one particularly recently launched app makes the process of finding and accepting jobs almost instantaneous. Like Tinder and Uber, Peer Hustle relies on geolocation, meaning you're only competing with freelancers in your area for jobs posted by local companies. You can work remotely or in person, and communicate with potential clients in real time. Peer Hustle also guarantees that you'll be paid for a job well done: Your gig doesn't begin until the client funds an escrow account, which is released to you when your work meets the client's satisfaction. Toptal In case you' re a software developer, Toptal can help you find great work opportunities, fast. This marketplace puts all of its applicants through a series of screenings, tests and interviews and only accepts the top 3 percent of applicants. Because of this rigorous prescreening, potential employers know that members of Toptal's freelancer network are highly talented and ready to work immediately. Upwork As at 2014, freelance marketplace giants Elance and oDesk merged into a single company. This past May, Elance-oDesk changed its name to Upwork, a revamped, robust platform that connects companies with more than 10 million freelancers who are looking for contract jobs. Freelancers in knowledge work industries such as Web and mobile development, writing, sales and marketing, design and consulting can chat with potential and current clients, and accept or decline job opportunities directly within the Upwork mobile app. You can also display your "work status" to interested companies, which lets others know how quickly you can reply to job invitations.

How to use Bluetooth to improve GPS accuracy on Android Marshmallow

GPS by itself generally does a very good job at pinpointing your location, but it is not all that perfect. Sometimes, you’ll get a good GPS satellite signal, but other times, your phone’s GPS won’t be able to show you the exact location you are at present. Now android can bolster your GPS capabilities by using nearby Wi-Fi access points and cell towers to better triangulate your location, and with the so called Android Marshmallow, you can use Bluetooth to improve your location accuracy further still. Now, to do so, all you need to do is open the Settings app and go to Location, Tap the Options menu button—those three dots in the upper right corner—and select Scanning from the menu. Finally, slide the Bluetooth scanning toggle to the on position if it isn’t already. At this point you will have to be sure that your phone is actually set to take advantage of Bluetooth scanning. Return to Settings > Location, tap Mode, then tap High accuracy: This will let your phone use a combination of GPS signal, as well as Wi-Fi, Bluetooth, and cell tower triangulation, to more precisely pinpoint your location.

Tuesday, 13 October 2015

How to customize Android Marshmallow’s using Quick Settings tray

Android’s Quick Settings tray is never new in Marshmallow, but is tucked away in the bowels of Google’s new mobile OS as a hidden feature that lets you customize what appears there. It’s a very useful tool if you don’t want certain items you’ll never use taking up space in the Quick Settings tray, or if you want to rearrange the icons so that the shortcuts you use most often are in an easy-to-reach place. It just takes a little trickery to get to this feature, but it’s still easy enough to get to. And now we go... First, you will need to enable Android Marshmallow’s System UI Tuner. To do so, first swipe down from the top of the screen to open the notification drawer, then swipe down again to open the Quick Settings tray (or, swipe down with two fingers). Next, press and hold the gear icon in the upper right corner for some seconds until the gear icon starts spinning. Release your finger, and you’ll be presented with a message telling you that System UI Tuner is up and running.
Open the Settings app if it isn’t already, scroll down, then tap System UI Tuner under the System subheading. If this is your first time using System UI Tuner, you’ll get a message warning you that System UI Tuner features are “experimental” and “may change, break, or disappear in future releases.” Read and dismiss the message, then tap Quick Settings.Then you open the Settings app if it isn’t already, scroll down, then tap System UI Tuner under the System subheading. If this is your first time using System UI Tuner, you’ll get a message warning you that System UI Tuner features are “experimental” and “may change, break, or disappear in future releases.” Read and dismiss the message, then tap Quick Settings.
Now at this point, you can rearrange, remove, or add items to the Quick Settings tray quickly and easily. To rearrange items, simply drag them around. If you want to remove an icon, drag it from its location in the Quick Settings tray to the Delete icon. And if you want to add (or re-add) an item, you tap Add tile, then tap the name of the setting you want quick access to. The Quick Settings customization tool works reasonably well, but it’s still a little rough around the edges.

How to Creat New Consumer Behaviors from the Ground Up

For so many new businesses, one of the biggest challenge is standing out in a sea of competitors meaning that all do the same thing. Retail shops,restaurants, service providers and other similar types of businesses need to distinguish themselves and show customers what makes them different. But as the case is, some companies, most especially those in the tech space, have the opposite challenge: What they do is so inherently different that consumers are completely unfamiliar with it. So therefore, to succeed in the market, these startups need to convince potential customers to try a new product or method of doing something. This some how is rarely a simple obstacle to overcome. After all, not every consumer in your target market is an "early adopter," and many may even be skeptical or hesitant about making a turn."Now,let's be real — nobody is looking to change their behavior," said Adam Padilla, president and chief creative officer of Brandfire creative agency. "Humans are a race of habit formers, and we are notoriously slow to adopt new ones. So many new businesses set out to create a new habit, where the smarter move would be to leverage an existing habit and have consumers try your product instead of one that they already use." So if you want to encourage consumers to try — and eventually come back to — your new product, here you have some tips from business leaders that could help you out.You will know how to educate consumers With any new product, the first think of marketers is about how to explain to consumers why they should use it. This can be doubly some how challenging for businesses trying to encourage a new behavior or purchasing pattern. "If you have a product or solution that solves an issue that people don't know they have, then not only do you have to get your product in front of people, but you also have to educate them about the problem they have, so that you can solve it," said David Glickman, founder and CEO of Ultra Mobile, a provider of mobile phone plans. "What's much easier is to find a common friction point that customers are actively looking for how to solve, then you solve it for them, and in doing so introduce them to the added value that you offer." Padilla agreed, and said that when you introduce a new product, you must examine the primary use case for it, and which brands own that space in consumers' minds. let say for example, if you're introducing a new hot beverage that's meant to take the place of coffee or tea, you'll be unsuccessful if you advertise as a selling point that the beverage is "nothing like coffee or tea", Padilla said. Your customer base likely has no need for a new, unfamiliar hot beverage, and your drink has no place in their psyches. However, they might be willing to give it a shot if you said that your drink replaces their morning coffee with more alertness, no caffeine jitters and added fat-burning protein, he said. "Finding your lane is all about finding the most relevant accepted truth and habit to your product, and then capitalizing on the existing knowledge in the consumer pool to differentiate your superior product," Padilla said. "This is what will ultimately shift their purchasing pattern from their current default choice to your newer, better presentation." "[Focus] on the known problem your product or service solves, rather than the really cool features that people will end up loving but don't even know they want yet," Glickman added. "Once you find common ground, influence the decision points in the path-to-purchase to convert the sale, and then over-deliver when you do get your customers to give you a try, so that they become your brand ambassadors." You start small and prove your worth Big changes most times happens in small increments over time, and encouraging a new consumer behavior is no different. Rather than spending hundreds of thousands of dollars in marketing campaigns and trying to secure huge, long-term business deals right off the bat,okay, it might profit you to start small and expand from there. Michael Sachse, senior vice president of marketing, business development and regulatory affairs at Opower, said that his utility-industry software company won some of its biggest customers by signing them on for small-scale pilot programs, which then grew into valuable multiyear contracts. "Now we've spent a lot of time and resources creating a platform that helps utility companies present their customers with an expertly designed user experience that delivers actionable insights in the most engaging way possible," Sachse said. "So once we are able to show utility companies that we can create a customer experience that can deliver tangible benefits, like energy efficiency at a fraction of the cost of alternative solutions, the market creates itself." You need to revisit your business model if necessary Your first attempt to bring a new product and associated behavior to the market may not be successful just as you think, and if it's not, you need to be ready to rework your approach. Omaid Hiwaizi, president of global marketing at visual discovery app Blippar, said that his company started with a hypothesis about consumers' current search behaviors and evolved their offerings to adapt to what users wanted. "So as we experimented with variations of Blippar, we looked at how people behaved on the platform," Hiwaizi said. "We launched in a way that the only thing you could interact with was brand touchpoints. Consumers usually tried to 'blip' (search for) six or seven other objects in the room. This tells us that people are curious about everyday objects, (not just brands)." Hiwaizi also reminded entrepreneurs that it's not technology that's disruptive, but the businesses that find new ways to use that technology successfully. "So when you're iterating and looking for a behavior change, you also need to iterate your business model," Hiwaizi said. "There are lots of technologies out there that weren't disruptive until someone worked out a business model to monetize it. So you need to bear in mind,that the tech that powers Uber was all available before Uber came up." You find the balance between old and new No matter how "new" or "revolutionary" you believe your product is, it's almost guaranteed to serve a function that already existed long before you came up with your idea. So you probably won't make a full change in the status quo, so Padilla said, now the best approach is joining the status quo in a superior way. "Never let hubris convince you that you have invented a new need that humankind hasn't discovered until you came along," Padilla said. "The innovation is not in creating a new need, it is in serving our evolutionary needs in a more efficient, pleasant or surprising way — just not too surprising. Remember, we like our newness with just a little hint of the familiarity. It's all about finding that balance to use." -

Cambridge University dicovers 87 percent of Android devices vulnerable to attack

The fact that Android handset makers’ failed to deliver timely security updates leaves almost everyone open to attack. That’s derived from the conclusions of a study from Cambridge University that sought to quantify just how bad the Android security situation had become. Now if we are to compile the data, the group of researchers published a Data Analyzer app to the Google Play Store. Along with giving a lot of people the ability to participate, it gives the assurance that phones without Google Play services that are targeted at emerging markets weren’t calculated into the results. So as a result, the team acquired data from 20,000 different Android devices, with most being from major manufacturers like Samsung, LTG, HTC, and Motorola. You can download and run the app yourself to give the team more data to work with. This research, which was partially funded by Google, is ongoing. So you can download the app to your own Android phone to contribute.Using the data, the Cambridge group then created a score for how quickly all the major manufacturers were applying the latest security updates to their devices. The full results showcased that it doesn't have a good outlook.
What you should know: The Stagefright vulnerability praticalised how quickly one security issue could threaten a ton of devices. That’s because Android updates run into a bottleneck. After Google releases a new version or security fix, the manufacturers have to incorporate it into their own split-off versions of the Android OS before spiriting it off to your device. It’s even worse with carrier-branded phones, as the carrier must also test and approve the updates before they come to you. This contrasts sharply with how updates work on iOS. Apple pushes a button, and it heads right to everyone’s iPhone. Nexus is the best, but everyone needs to elevate their game The Cambridge team created a FUM score in order to compare the security provided by the different devices. As the chart indicates, Nexus devices are at the top, with LG leading the other third-party manufacturers.
Even with the pledge of monthly security updates, no one besides Nexus devices scored above a five out of 10. That could change over time, but it’s too early for us to know how effective these monthly patches are, and whether or not the manufacturers will hold to this promise over the long term. And also, the monthly security patch promise doesn’t solve the bottleneck problem—outside of full-price and unlocked phones,so the carriers still hold the keys to when phones get updates. A researcher Dr. Daniel Wagner summarized the core of the problem. ”Google has done a good job at mitigating many of the risks and we are recommending users only to install apps from Google’s Play Store since it performs additional safety checks on apps,” he said. “Unfortunately Google is only able to do so much, and recent Android security problems have shown that this is not enough to protect users. Phones require updates from manufacturers, and the majority of devices aren’t getting them.” Fortunately, if you stick to Play Store apps and don't download any shady software from outside sources, you should be okay. But when the time to upgrade your phone comes, you may want to check back with the Cambridge team as part of your decision about which phone you should purchase.

Monday, 12 October 2015

How You Can Make Effective Business Decisions

One of the greatest skills a leader should have is the ability to make effective business decisions. Most business leaders make dozens of decisions every day that influence the success of the company while also having an impact on employees, customers or the marketplace. So when developing such a skill it requires a combination of education, experience and intuition. And in this case there are many things that influence how an individual makes decisions. They include emotions, perceived personal and professional risks and rewards, preparation through experience or education, deadlines, stress and a host of others. It is very important to mitigate the irrational and embrace the rational. What goes into a business decision? Whether decision-makers realize it or not, some factors must be taken into consideration before coming to a conclusion. Whether the decision-making skill is an innate gut feeling or one learned over the years, the bottom line is that being an effective decision-maker requires practice. Gayle Abbott, the president of Strategic Alignment Partners human resources consulting firm, recommends a four-point strategy to deploy whenever you must act, and viz are: 1.Identify the problem. 2.Analyze the possible solutions. 3.Evaluate the possibilities that are likely to bring you closer to your goal. 4.Make the decision.Abbott told Business News Daily that following this decision-making process does not always come naturally. Those who’ve mastered this approach must have had years of practice under their belts. "So when you see a successful person, you do not see what happened behind the scenes," Abbott said. "All of them have made mistakes on their way up, but they move on. They have struggled through failures — bad decisions — before finding a solution." She also noted that it is important to listen to your intuition. The best leaders do this, and then gather all the facts and data to either support or reject that gut feeling, Abbott said. Making the decision As President Theodore Roosevelt said, "In any moment of decision, the best you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing." When it comes down to it, the answer may not always be clear, even when using a rational decision-making process. But the only way forward is take a deep breath, gather courage and make the decision. "Most of the times you’ve got to say, 'I've now gathered all of this information and it is time to act,'" Abbott said. "The most successful people don't have to have all the information. They are willing to take risks. A big part of it is knowing when to be decisive." Above all, Abbott said, you need to keep your eyes on the prize. "Be clear on the ultimate objective,” she said. "When faced with choices or options, you need to choose the one that will most quickly achieve it. Know your strengths and weaknesses to stay out of trouble." Review the decision An effective decision is quiet different from a "good" or "bad" decision. There is a middle ground that gives the choice a ground to have impact, although it may not have as much an impact as anticipated. Leaders need to recognize the difference and not categorize every decision in two simple categories. Sometimes it is very easy to recognize a good decision, such as when sales numbers increase or a new employee rises to the top. And other decisions may require more reflection to determine if it was the right decision or if another option was better. Did the decision solve the problem or move your business forward? This evaluation process is critical to gaining experience in making decisions and to improve a leader’s ability to make effective decisions. By applying lessons learned, a leader can be able to recognize similar situations and feel more confident with other choices made and courses of action pursued. The key is to be effective, not necessarily just right or wrong thanks.

The Google Maps web app gets Material Design-inspired makeover

Google’s Material Design language continues to move from its mobile products to the desktop. Google Maps is the newest to get its turn, with several tweaks that replicate mobile layout and feature set on the desktop. First, the search bar has shrunk a bit and now and has a prominent three horizontal line menu for access to the sidebar options. They’re pretty similar in design and layout as what you see in Google Maps on Android and iOS.
Also, searching for a place will now bring up a large image of that venue, with bigger buttons for finding places nearby, saving it, or sending the location to a mobile device. So if you click on the thumbnail, it will take you right to that location in Street View. And if there’s no Street View available, you’ll get a close-up of one of the user-submitted photos.
Most time when there’s a redesign like this other features, it gets moved around or enhanced, so spend some time poking around to see what else is new and exciting. Important note: Google’s Material Design is the company’s effort to unify all of its products under a common design language. So the first target was Androd, which saw the new design with the rollout of Android Lollipop. But the new aesthetic is creeping its way across Google products, so get used to seeing it no matter where you use Google services for now.

Cyberattack:What Could It Cost Your Small Business

Undermining that a cyberattack doesn't have the same financial impact on a small business as it does on a large company, it still makes a significant dent on a small business's bottom line, new research discovers. The average direct costs of a security breach on small businesses are $38,000, according to a study from Kaspersky Lab. This total includes the costs of downtime, lost business opportunities and the professional services small businesses hire to mitigate the security breach. Now, the research shows that, an average, small businesses can expect to pay $10,000 in professional services following a cyberattack. These services includes the hiring of IT security consultants, risk-management consultants, lawyers, physical security consultants, auditors and accountants, management consultants, and public relations consultants.And besides the professional services, the study estimates that cyberattacks cost businesses $5,000 in lost business opportunities and $23,000 in downtime. Putting in addition to the direct costs, small businesses experience a number of indirect costs following a security breach. The study discovered that small businesses spend, on average, $8,000 trying to ensure a similar incident doesn't happen again. This includes adding new staff members, training current employees and making IT infrastructure upgrades. Most businesses also suffer reputational effects after an attack. The research estimates the reputational damage of a security breach could cost small businesses $8,653. When everything is added together, small businesses can be facing losses of nearly $55,000 following a cyberattack. "Although real damages can be very different from our average estimation, in this report we have made an outstanding attempt to connect potential risks and real consequences of a security breach, defined in dollars, not gigabytes of data and hours of downtime," the study's authors wrote in the research. Large businesses face even more staggering numbers, with costs totaling more than 15 times of those for small businesses. The research estimates that cyberattacks cost large enterprises $824,750 on average. "Businesses have known for a long time that any cyberattack has its consequences, but the high cost associated with addressing a cyberattack after an incident occurs is quite alarming," Chris Doggett, managing director of Kaspersky Lab North America, said in a statement. "These numbers should serve as a wake-up call for both large and small businesses." The study found that malware attacks are the most prevalent type of cyberattack. Other common categories of security breach that the surveyed businesses faced include phishing attacks and accidental data leaks by employees. Overall, 90 percent of the 5,500 surveyed companies, both large and small, have had at least one security incident. Nearly half lost sensitive data due to internal or external security threats. Despite the potentially crippling financial impact of such attacks, many businesses aren't making cybersecurity a top priority. Only 50 percent of the IT professionals surveyed list prevention of security breaches as one of their major concerns. The study was based on surveys of top managers and IT professionals at 5,500 businesses in 26 countries in total.

How you can toggle app permissions in Android Marshmallow

In Android Marshmallow, Google wholly revamped how you can manage app permissions: It’s a change that’s you will see every time you download an app from Google Play. You’ll get a new, more detailed permissions notice—but it goes much deeper than that. If you don’t want Chrome to be able to see your location? that's not a problem. With Android Marshmallow, You can pick and choose what sorts of information and which system resources any given app can access. Here’s how you are to find and use this new feature.First you need to open the Settings app, then tap Apps under the Device subheading. Next, tap the Gear icon in the upper-right corner, and then tap App permissions on the following screen. From here, you’ll get a list of all the sensors, information, and other features of your phone that apps can access. Tap on any of these to see which apps can get at that particular feature. For the sake of this tutorial, I’ll take a look and see which apps can access my phone’s camera and snap photos, so I’ll tap Camera.
Okay now, to revoke an app’s permission, tap the toggle switch to flip it to the Off position—it’ll switch from blue-green to gray. To re-grant permission, simply tap the toggle switch again. By default, you’ll only see apps here, not Android system services. To see which system services have permission to access something, tap the Options button—those three dots in the upper right—then tap Show system.
In case you prefer to view permissions on a per-app basis rather than a per-feature basis, go to Settings > Apps, tap an app’s name, then tap App permissions. From there, you’ll be able to see what features and information that particular app can access, and toggle permissions accordingly.
So when you download an app from Google Play, you’ll get a message that explains the permissions an app requires, just as it has before, but it’ll now provide a little more information on the privacy implications. Now unfortunately, most Android apps still don’t specifically say how they’re going to use your information up front, but Android Marshmallow’s improved permissions features do make it easier to make sense of what had been a confusing state of affairs. So at this point you are to note that some applications haven't been adjusted to account for Android's new pick-and-choose permission model. You can still toggle individual permissions, but it could cause those apps to behave weirdly or not work at all. If you have an app that isn't working right, you may want to revisit its permissions.

Saturday, 10 October 2015

Make thousands Of Dollars Using Easy Corporate Money Programme

This ebook will absolutely cost you $97 dollars but here on this blog you have it for free. Let me first talk a little about this lucrative investment strategy before we give you specific steps below that outline what you must do. You will find all links and all the information you require which can be set up by tonight. Everything is free except for the investments themselves, which as you will see, you typically get your full outlay back within a 1 week to 3 weeks. Where else can you invest and get your full seed capital back in a week or few? You will find you will get income right from the start, but unlike the income you get with google adwords, this is passive and long term. Passive income is incredibly useful for one reason. Time leverage. A passive income does not need to last forever or for life to be valuable. All you need is a decent window of opportunity, 6 months, a year or two years would be great. Why? Because if you can learn how to make $5 dollars a day and if it took you 10 minutes to make that small income stream but the income lasted long enough for you to be able to add to it, you can quickly build it up! You then get the opportunity, because of the income staying constant, to add another 1000 legs of income so you now have $5000 a day. This is the whole secret to time leverage and is why this works so well. What your ultimate goal should be your ultimate goal should be The focus of your investment efforts, (it is true, you can do what you want with your money) but if you are smart, like most people who build wealth, you will work towards creating enough wealth to put in a bank. It is the ideal passive income generator, however the only draw back is that the interest is so low, you cannot live on the interest rate of 6% or 7% percent. However, if you had $1 million or $2 million dollars, well then the income would be more than satisfactory. Lets stop here today we will continue next time...

Thursday, 8 October 2015

Do The Flexible Jobs Pay Off? Most Businesses Never Know

Although a good number of companies are embracing flexible work environments, most have no clue if it's actually paying off, new research finds. In total, upto 80 percent of employers now offer some type of flexible work arrangement, according to a study from WorldatWork and FlexJobs. However, only a tiny fraction of those employers (3 percent) attempt to quantify the return on their investment in flexibility programs by measuring productivity, employee engagement or performance ratings. Apart from lacking any actual metrics to support the statement, most employers say their employees think flexible work arrangements are valuable. More than half of those surveyed expected that their workers would say that the flexible work options have a positive effect on employee engagement, motivation and satisfaction. The research shows that more than 60 percent of employers lack a formal, written philosophy or policy to support employee flexibility options. "Without a formal program in place, it's difficult to measure flexibility's effectiveness," Anne Ruddy, president and CEO of WorldatWork, said in a statement. "Until that happens, companies will not see cost-saving benefits, productivity gains and increased employee retention, which all come from workplace flexibility." One possible reason for the lack of effort in determining the success of flexible programs is that many company leaders is yet to get into the practice. Only 42 percent of the companies surveyed said their managers believe flexibility is an essential tool to organizational success. "Most of the top employers today understand the valid reasons for creating new ways of working. However, we're still witnessing a lack of training, and resistance from management," Ruddy said. The study had revealed that more than 40 percent of employers don't allow all employees to take advantage of flexible work arrangements, with more than two-thirds of managers offering flexibility to their employees at the managers' discretion. Sara Sutton Fell, CEO and founder of FlexJobs, said allowing "ad hoc" flexible-work options without oversight or intention isn't a smart, long-term strategy for companies. "The 80 percent of companies that offer flexible work casually are missing some key strategic possibilities," Sutton Fell said. "By formalizing flex-work programs and putting structure around them, they can track metrics, measure progress, and quantify goals and achievements." The research also discovered that the most prevalent flexibility programs being offered today are telework days provided on an ad-hoc basis, flex time and compressed workweeks. "So the most important part is to realize that work flexibility shouldn't compete or erode business goals, but should support a healthier, more productive and stronger bottom line when implemented proactively and strategically," Sutton Fell said.

How you Can Fraud-Proof Your Business, in both sides (Inside and Outside)

So many small business owners mistakenly think that federal fraud regulations cover their business accounts in the same way that these regulations protect personal accounts. But as the case is, federal regulations that protect financial accounts from fraud cover only personal accounts, leaving business accounts out in the cold when there's a cybersecurity breach. And there is also very little protection when the source of the fraud is internal, such an employee with too much administrative access and not enough checks and balances in place. Here, we are giving you what you can do to keep your business's bank accounts as safe as possible. External fraud Hackers will always target email accounts to get their victims' bank credentials. BC Krishna, CEO of online payment solution provider MineralTree, said that small businesses most times fall victim to these fraud schemes. "Small business accounts are the most attractive targets for cybercriminals," he told Business News Daily. "Personal accounts often have small balances, and large corporations have tighter security, and fraud would be more noticeable. Hackers go after the weakest points in the chain that's referring to small businesses." A lot of business owners rely on outdated security tools and strategies that are ineffective against cyberattacks in the first place. Staying on top of current events and being aware of threats in an ever-changing security landscape are the first steps to preventing bank fraud. "There's too much trust in the system," Krishna said. "People need to become more aware that just because it's not happening in your own backyard doesn't mean it's not going to happen to you." So now you can protect your business from outside threats with the following methods: System integrity. You must equip your computers and other system components with the most up-to-date firewalls and antivirus software. This means protecting smartphones, tablets and other mobile devices. Add to the protection level by executing daily backups of critical business data on every computer or server. If you use cloud storage, select a vendor with stringent security guidelines, and know your recourse if there appears to be a breach. You need two-step logins. In order to manage your bank account online, you generally need only your username and password. If those are compromised, anyone can get in. Set up two-step, out-of-band authentication, whereby a single-use code is sent to your phone or email for you to enter after you input your login credentials. Even if a cybercriminal intercepts that code, it will expire shortly after it's sent, and your account will remain protected. Device identification and geofencing. Make sure that your payment system allows transactions only from recognized, registered devices. Similarly, setting up a location-aware system that operates within a trusted geographical region can help keep cybercriminals out of your accounts. Carry out the employee training. Hackers can gain entry to your accounts using a variety of methods, including links in what appear to be routine emails from financial institutions or other companies with whom you routinely do business. Train your employees to report any email that looks suspicious. Other training should include running scans on portable storage devices, like flash drives, before opening files, and limiting personal use of company business computers and devices. Internal fraud One thing, and perhaps more dangerous,is this... threat to business owners' data security comes from their own staff. Internal fraud by employees is very easy to accomplish, so any company without sufficient monitoring systems puts itself at risk. Internal fraud can take the form of theft of money or product, misusing petty cash, or embezzlement. Here you have in place some ways to protect your business from an inside threat. You will have to separation of duties. Any Business that utilize transaction verifications need to be sure that the person who sets up a payment is not the same person who approves it. This may be a bit of a hassle, but separating these duties will limit the chance of fraud by employees. Carry out background checks. For any employee who handles cash in hand, apart from payments from customers or clients, or has access to the company accounts, conduct a thorough background check during the pre-employment process. Automated inventory systems. The theft of product or merchandise is just the same as cost-disruptive and prevalent as misuse of funds. Control your inventory and know what you have by using automated inventory systems and frequently conducting spot-checks and partial inventories. The Audits. By using a third-party auditor you protects your assets as well. Providing a fresh view on accounts, an auditory can more easily spot anything suspicious, resulting in an investigation as to root cause. Even if the problem is something as simple as an employee using the wrong account code, auditors can both protect your assets and find inconsistencies in procedure. Fixing these errors can improve not only monetary accuracy but also the productivity thanks.

SwiftKey's Neural Alpha keyboard uses its own brain to build some better predictions

SwiftKey is looking upto how to inject even better predictions into your smartphone’s keyboard. The company currently launched the SwiftKey Neural Alpha for everyone to test out. The new keyboard comes with a pledge that it will create superbly accurate predictions and also, it will quickly learn your word usage habits.The unique big idea behind the new keyboard is that it uses a type of machine learning called a neural network. In essence, the software tries to learn patterns and analyze language data similar to how a human brain works. So SwiftKey says it will be noticeable in a number of everyday scenarios in comparison to its current keyboard, which uses a model called n-gram.
Right now, if you want to try the keyboard on your own device, you can quickly grab the Neural Alpha now from the Play Store. Since it’s an early release, expect it to have a number of bugs and other wonkiness.Important note: For the fact that SwiftKey licenses its language software to other companies, the company wants to do more than just sell themes. SwiftKey needs to continue to improve its understanding of how language works. The good news is that even though typing on glass can be a pain sometimes, your keyboard may soon start to sound a lot like you without that much effort on your part.

Tuesday, 6 October 2015

How You can Get the Right B2B Partner for Your Business

During the early days of your small business, you might find it easier and more cost effective to do everything yourself. so as you grow, you'll likely need the help of a business-to-business (B2B) vendor or partner to accomplish tasks like accounting, shipping, manufacturing and marketing. But you can never just make a deal with the first vendor you come across. After all, this company will play a role in your operations, and you have to be sure you can entrust it with an asset as valuable as your business. Business News Daily asked business leaders for advice on finding and maintaining the best B2B partnerships. Here are the factors to consider Anytime you come across a potential vendor through your own research or through someone's recommendation, you'll need to determine if the company is a good fit for your business. Our sources advised asking vendors the following questions to get a better sense of who you'll be working with: What kind of experience have you in our specific industry/sector? Any potential business partner you consider should have a great track record. Depending on what kind of vendor you're looking for, you'll want to find out how much they know about working with businesses in your field, or how much they know about the specific task you need them for, said Gregg Landers, director of the growth-management-consulting team for CBIZ MHM, a business-consulting company. Do you have existing, long-term, collaborative B2B partnerships, and if so, what is the average partnership length? A longer-term relationships show a commitment to helping business partners develop, rather than just engaging in transactional arrangements, said Doron Cohen, CEO of B2B matching platform Powerlinx. What is your current client load? Landers noted that a company with a lot of partnerships in play is likely to have a more "transactional" focus. If you're looking for a partner to help you carry out high-priority, time-sensitive tasks, you may want to avoid signing on with a vendor that's juggling you among dozens of other clients. Fish out if they have availability for your work," Landers said. "It's not uncommon for some third-party services to take all the sales they can and end up overscheduling. "What kinds of growth, innovation or improvements have you helped other business partners achieve? If its possible, Cohen recommended asking for specific examples or case studies of previous clients. This will help you learn whether this service truly acts as a partner and introduces new ideas and ways of doing business, or if it simply provides an off-the-shelf service, he said. Can you connect us to any of your current or former clients as references? Yes, you can read online testimonials and ratings, but there's nothing that sound better than having a conversation with someone who's been in your position with this company. Eric Casaburi, CEO and founder of Retro Fitness gym franchise, said you should learn as much as you can about the experiences of a vendor's previous and existing clientele. Finding a great B2B partner If think you're ready to make a deal? Here are a few more tips for forging and keeping a successful partnership. Define and explain your own objectives. The first step you need in establishing any kind of business partnership is clearly defining your objectives. What do you hope to accomplish by partnering with this company, and will a partnership truly benefit both of you? "Regular partnerships fail because each party did not clearly understand the other's core objective," Cohen told Business News Daily. "If you can't clearly explain your goal, how can you expect someone else to help you achieve it? "So you need to figure out what's important to you before you start talking to vendors, and really figure out what they prioritize in terms of what they deliver to customers," Landers added. You need to consider the other side. While you need to find the best partner or vendor for your needs, it isn't all about you: Any B2B deal should benefit both parties in some way. Cohen reminded small business owners to take the time to understand the other company's goals and how your proposal can assist them. "This allows you to approach them with a win-win solution," Cohen said. "Be prepared to explain your business model and objectives too, as it is often assumed that each party already knows more than they do about the other party." Try to talk to other small business owners. If you're entering your first business partnership, you may not know all the ins and outs of working with another company. Talking to other business owners in your industry who've had successful B2B deals can help you navigate some of the trickier situations that may arise. "The Internet on its own puts so much information at your disposal, but the best research in small business is to get your foot on the ground," Casaburi said. "Talk to people who are doing what you're doing, and start there. As long as you're not direct competitors, others will often help you." Seek the right balance of quality and price. Small businesses are often working with limited budgets, and many decisions come down to cost. Though price is always a factor, in many cases you get what you pay for, Landers said, so you have to consider the overall value of the deal to your business. "If it's a critical element that you're going to outsource or you want to use a vendor to develop something that gives you competitive advantage, you may not always want to have the lowest-price provider," Landers said. "If it's a less-critical support role, price is more of a factor. So understand where your value is set." Build a trust-based relationship. As with any type of partnership, trust is necessary for a B2B deal to work. Casaburi said you need to be able to trust the people you're shaking hands with, and that only happens when you take the time to build a solid professional relationship. "I've found that old-school relationships really flourish through good and bad times because of trust," he said. "You need to believe in your partner and treat them like a partner." Feel cool.

When are you to expect your phone to get Android Marshmallow? Here's what we know so far

To be sincere, Android updates are a tricky affair. Unless you have a Nexus device, where you get the updates directly from Google, it’s a bit of a slog before you can actually get the latest Android OS on your phone. That’s just because there’s a process. It’s quickest with unlocked phones, as the manufacturers test the software on their devices, and then will zip it your way when it’s ready. It’s even longer if you have a phone purchased through a carrier. After the manufacturer prepares the software, they have to run it through Verizon, AT&T, T-Mobile, Sprint, or whomever you have service with to incorporate carrier-specific features (and bloatware) and test the new software thoroughly on the network. After some collaboration, the carrier will then approve the update and push it out to your device. Here’s what we know at this point about when your phone or tablet will get Android Marshmallow. So we will update our list as the carriers or handset makers detail their plans. Nexus Factory images are here for these Google-branded devices. So you can wait for an over-the-air update, or follow our guide to install Marshmallow yourself. However, notice what didn’t make the cut: the Nexus 4, 10, and 2012 version of the Nexus 7. Hey, nothing lasts forever. Here’s the full list: Nexus 5 Nexus 6 Nexus 7 (2013, Wi-Fi and LTE models) Nexus 9 Nexus Player Also, the OTA updates are on their way coming. You’ll get a push notification on your Nexus device when it’s ready for you to download. Typically Google sends these out in stages to ensure they don’t wreak any havoc, so it could be several days or even a few weeks before Marshmallow arrives for you. Samsung Somehow, updates with Samsung might be a little harder to nail down because the company sells so many versions of the same phone. So an AT&T Galaxy Note 5 will be on a different update timeframe than a Verizon model. However, it’s a safe bet the following devices should see Marshmallow at some point, though it’s going to vary widely based on your carrier: Galaxy Note 5 Galaxy S6 Galaxy S6 Edge Galaxy S6 Edge+ In the past it’s always takes a few months for Samsung to push out major OS updates. So prepare to be patient. The good news is that all its flagships and many mid-range devices eventually got Lollipop, so even if you don’t have the latest Galaxy smartphone there are good odds you’ll see Marshmallow at some point, even though only high-end devices have been confirmed so far.Motorola First of all, the bad news: as we learned recently the 2015 Moto E (yes, 2015) won’t get Marshmallow. Nor will the 2014 AT&T and Verizon editions of the Moto X. On the plus side, and here you have all the devices Motorola confirmed will get Lollipop. 2015 Moto X Pure Edition 2015 Moto G 2014 Moto X 2014 Moto G and Moto G with 4G LTE DROID Turbo 2014 Moto MAXX 2014 Moto Turbo Nexus 6 Despite lofty promises, Motorola has been rather hit-and-miss. The Moto X Pure Edition and Moto G should get Marshmallow rather quickly, perhaps in a few weeks (hey, that’s quick in Android World). Motorola is dropping a lot of its custom software, so that could help speed things along. Since the Nexus 6 is an older device it may take longer, though you’ll get it faster than if you bought it through a carrier. The DROID-branded phones might take months, because they have to go through Verizon’s typically slow update process, ok let move ahead. LG We know just the least about LG’s update plans, as the company hasn’t really put anything out there. So we think the following are a safe bet, is going to update as we get more information: LG G4 LG G3 LG V10 The G4 and V10 should see Marshmallow first, given that they’re among the company’s newest phones. Just as with Samsung a lot of these devices are sold through the carriers, so if you see Marshmallow before the end of the year consider yourself lucky. Sony Sony makes so many different models of phones and tablets. Fortunately, the company recently pushed out a list of 14 different models that are on the Marshmallow update track and these are: Xperia Z5 Xperia Z5 Compact Xperia Z5 Premium Xperia Z4 Tablet Xperia Z3+ Xperia Z3 Xperia Z3 Compact Xperia Z3 Tablet Compact Xperia Z2 Xperia Z2 Tablet Xperia M5 Xperia C5 Ultra Xperia M4 Aqua Xperia C4 So if the past updates are any indication, a handful of these devices will get updated in the first couple of months, but the rest could take some time. And of course, it’s not just in Sony’s hands - you’ll have to wait for your carrier’s build to be created and tested. HTC HTC is actually rather transparent about its updates, as the company recently tweeted its own list of devices that will get Marshmallow. And here you have One M9 (coming end of 2015) One M8 (coming end of 2015) One M9+ One E9+ One ME One E8 One M8 EYE Butterfly 3 Desire 826 Desire 820 Desire 816 From the list, it’s clear that the One M9 and M8 are getting top priority, with a promise to get Marshmallow by the end of this year. So the other devices may have to wait until 2016. A lot of these phones are carrier-branded also, so that could hold things up even further. Also, you should also follow HTC’s Mo Versi, who always tweets about when the company’s phones are getting updates. T-Mobile There are a lot of great things about this particular one, but one of the best is that the “uncarrier” has a dedicated device update site. Each phone or tablet is categorized as either in Manufacturer Development, T-Mobile Testing, or Completed. Here’s the current list of devices that T-Mo says will see Marshmallow at some point: HTC One M8 HTC One M9 LG G3 LG G4 LG G Stylo Nexus 5 Nexus 6 Nexus 7 (2013) Nexus 9 Samsung Galaxy Note 4 Samsung Galaxy Note 5 Samsung Galaxy Note Edge Samsung Galaxy S5 Samsung Galaxy S6 Samsung Galaxy S6 Edge Samsung Galaxy S6 Edge+ Samsung Galaxy Tab S2 Carrier-branded phones will take longer time, so expect it to take at least a couple of months - potentially longer for older devices like the Galaxy S5. So check back with T-Mobile every couple of weeks to see if the needle has moved for your phone bye.

Customer Self-Service:The Do's and Don'ts for Your Business

The self-help guides have been in existence for centuries, teaching their readers how they can solve every problem from weight loss to getting ahead in the workplace. In the business world, "self-help" translates into useful guides and articles that aid customers in navigating issues they might have with a product or service. Considering that,it's easy to see the appeal of self-service from a modern customer standpoint. In an age when Google has become a verb, consumers want instant answers to their queries — they don't always have time to sit around waiting for a customer service rep to take them off hold or answer their email. But offering self-service in a way that truly enhances a customer's experience means more than throwing a quick FAQ page on your company's website. Now here's how you can help customers help themselves, while still offering the level of support consumers expects. Why you then should — and shouldn't — provide self-service Robert Johnson, CEO of B2B customer support software company TeamSupport, said today's consumers are used to searching for answers online, and as a group are more educated and self-reliant. For instance issues and common questions, it's much more efficient for both you and your customers to have an easily accessible page with all the answers. "So then the companies that provide rich support media online, including visual aids such as images and videos in addition to clear instructions and how-to guides, can help customers get back to business quickly," Johnson told Business News Daily. "This improves customer satisfaction and frees up support agents, who can then focus on helping customers with more complex issues. It's a win-win situation." Ryan O'Connell, a winemaker at NakedWines.com, agreed that customer self-service can indeed improve the customer experience, but cautioned that the wrong intentions can hurt a company's reputation in the long run. "(Some) companies employ self-service tools to cut margins and avoid spending time with their customers," O'Connell said. "A lot of the time, a good FAQ page or troubleshooting guide accomplishes both of these things. But if you set out with the less noble objective of spending less time with your customers, you'll most time do so without ... making the customer's life better." Some companies' self-service tools, for example, make it nearly impossible to contact a human being, O'Connell said. So businesses will have to embrace the opportunity to speak with customers who want to get in direct contact and fix their problem — not run them around through a troubleshooting guide until they give up. "@ this point if customers describe a specific problem and you suggest they look at irrelevant self-service options, you risk rubbing salt in the wound," O'Connell said. "People also get upset when you don't listen to them. If a customer writes in and explains that they had a great experience, and you auto-reply with a triggered email that suggests they check the FAQ, troubleshooter, etc., then you risk taking a huge fan and dampening their happiness." Self-service do's and don'ts In order to successfully implement customer self-service it requires both an understanding of your customer base and a commitment to making that person's experience with your business as great as possible. So here you have some basic best practices to follow and mistakes to avoid when setting up self-service tools. DO: You test your self-service system. Before you give out your troubleshooting guide or how-to articles to all customers, you should test them with groups inside and outside your organization to make sure they'll be accessible and helpful to end users. "Companies should also give a wide variety of people the self-service user experience, from administrative staff to billing personnel, sales managers, salespeople and trusted customers," Johnson said. "With honest feedback, it will quickly become clear if the self-service tools are too complex, too simplistic or otherwise not ideal for users." You need to enhance your self-help tools with visuals and forums. So depending on what your guides are designed to help, you may want to go above the basic text-only FAQ format. Vic Mahadevan, CEO of customer relationship management platform Punchh, advised including screenshots and other visuals to illustrate various troubleshooting scenarios for your users. If you're able, he also recommended developing a monitored peer-to-peer forum on your site so your customers can help each other. "Sometimes, the best technician is another customer," Mahadevan said. Get the right solution for you. There are so many ways to implement customer self-service, and some are more complex than others. So if you're looking for a technology tool that will help you with customer support, Johnson advised looking for one that's designed for the type of service you deliver (i.e., B2B or B2C). "(Companies) should try to look for a solution that enables collaboration so they can leverage the knowledge of the entire team and view up-to-date information across all support platforms, whether online, on the phone, via a chat window, etc.," Johnson said. THE DON'T: Making your contact information hard to find. Your FAQ page may stand to cover the majority of customer issues, but you need to make yourself available to answer the small percentage of queries that aren't addressed. So in this case making customers work extra hard to get in touch with you directly will not do you any favors when they finally reach you. "There are countless times customers get unnecessarily frustrated because they can't find the answer they're looking for, most of the time they need to contact someone, and still, they can't find the information they need," Mahadevan said. "A seamless user experience is vital to customer satisfaction." Forgeting to update self-service materials. For your information the self-service guides you publish are based on your business's current circumstances and operations, and any changes that inevitably occur along the way should be reflected in that content. Johnson noted that it's very important to keep customer service materials up to date at all times so customers can always find what they need. "Customers will quickly lose trust if they visit a self-service portal and don't find material that addresses their specific product," he said. To ignore customer feedback. As we have mentioned above, self-service shouldn't be an excuse to avoid contact with customers. When you incorporate self-help guides and tools, be sure that those elements are serving your ultimate objective of improving customers' lives — and if customers have something to say about it, you can't afford not to listen. "So you do customers like the service you introduced?" O'Connell said. "If not, it's OK to say, 'We missed the mark on that one and will be discontinuing/rewriting/reinventing based on your feedback.'" "So try to be open to feedback and willing to make adjustments, even after the self-service solution goes live online," Johnson added. "Never be too proud to admit a mistake — the point isn't to always be right, but instead to consistently provide an excellent customer experience." Thanks.